Difference between revisions of "Pending Confirmation Request"

Latest revision as of 11:10, 29 January 2021

Confirmation requests can be viewed via the Confirmation tab of the Moderation Queue panel. This tab displays both subscription confirmation requests and verification of email requests.

A confirmation request is sent out when someone signs up for a Mailman List and the list subscription settings is set to confirm. If someone signs up for Mailman List for the first time using Affinity, then a verification email is sent out regardless of the list subscription settings. This verification task is part of Mailman 3 core and it cannot be avoided. A verification request will also be displayed in the Confirmation tab. It will look exactly like a confirmation request and that cannot be helped.

The Moderation queue panel allows List Owners and Moderators to either discard a request or ban a request. Discarding a confirmation/verification request is helpful when the confirmation/verification link has expired (after 24 hours). Banning a confirmation/verification request is done when you want to prevent the user trying to subscribe from doing so now and in the future.

How To Discard A Pending Confirmation/Verification Request

Log into Affinity with either your List Owner or Moderator user account.
Click the Confirmation tab to view any pending subscription requests.
Each confirmation request is listed on its own row. At the end of the row is a mini-menu represented by three dots.
Click on the mini-menu for the pending confirmation/verification request and choose the Discard action. This will immediately delete the confirmation/verification request.

How To Ban A Pending Confirmation/Verification Request

Log into Affinity with either your List Owner or Moderator user account.
Click the Confirmation tab to view any pending subscription requests.
Each confirmation request is listed on its own row. At the end of the row is a mini-menu represented by three dots.
Click on the mini-menu for the pending confirmation/verification request and choose the Ban action. This will immediately delete the confirmation/verification request and prevent the user from attempting to subscribe again.

@@ Line 8: / Line 8: @@
 # Log into '''Affinity''' with either your '''List Owner''' or '''Moderator''' user account.
-# View your moderated messages on the '''Moderation Queue''' panel.
+# Click the Confirmation tab to view any pending subscription requests.
-# Each moderated message is listed on its own row. At the end of the row is a '''mini-menu''' represented by three dots.
+# Each confirmation request is listed on its own row. At the end of the row is a '''mini-menu''' represented by three dots.
-# Click on the '''mini-menu''' for the moderated message and choose the '''Accept''' action. This will immediately post the message to your List members.
+# Click on the '''mini-menu''' for the pending confirmation/verification request  and choose the '''Discard''' action. This will immediately delete the confirmation/verification request.
 === How To Ban A Pending Confirmation/Verification Request ===
 # Log into '''Affinity''' with either your '''List Owner''' or '''Moderator''' user account.
-# View your moderated messages on the '''Moderation Queue''' panel.
+# Click the Confirmation tab to view any pending subscription requests.
-# Each moderated message is listed on its own row. At the end of the row is a '''mini-menu''' represented by three dots.
+# Each confirmation request is listed on its own row. At the end of the row is a '''mini-menu''' represented by three dots.
-# Click on the '''mini-menu''' for the moderated message and choose the '''Reject''' action. This will immediately delete the message and send a rejection notice to the message sender.
+# Click on the '''mini-menu''' for the pending confirmation/verification request  and choose the '''Ban''' action. This will immediately delete the confirmation/verification request and prevent the user from attempting to subscribe again.